Service of Quality and Patient Safety
The Hospital Punta Pacifica has a Department of Quality Improvement and Infection Control.
Since our inception we have been the Hospital in Panama, a leader in patient safety issues, implementation of continuous quality improvement, and activities for infection prevention that have un in the position to have the lowest hospital infection rates in the Republic of Panama.
In 2006, our Hospital is leading the implementation of the National Goals for Patient Safety and nowadays applies to each one of our care processes the International Patient Safety Goals. The international goals for patient safety consist of simple actions that are applied daily and at all times in patient care.
Next we detail the implementation of international oals for patient safety:
* Correct identification of patients: to all inpatient or outpatient our staff shall ask for their name and check with their bracelet before performing a procedure.
* Effective communication: any altered results in laboratory tests or radiology is notified immediately to the doctor.
* Improve safeness in the use of high-alert medications: we maintain strict controls on the storage of high concentration drug; they are dispensed by pharmacy exclusively.
* Safety pause: for our patients safety, before any procedure is performed we verify the patient identity is correct, that it is the right procedure and the right room. * Reduce the risk of hospital-acquired infections: using a constant campaign of hand washing, cleaning and disinfecting our equipment, facilities and placing precautions to protect our patients, families and visitors.
* Reduce injuries from falls: every patient who enters will be assessed for the risk of falls and the hospital will implement actions to reduce that risk.
We have a quality committee, patient safety and risk management and a committee of nosocomial infections control they both carry out active surveillance and up to hospital discharge.